A warning to those upgrading from personal account to Business

A user upgrading from a personal Pro account to Business Premium with OpenAI reported losing their entire chat history, despite assurances that it would be saved and converted. The user expressed disappointment and warned others to export their data before upgrading, indicating they would no longer be a paying customer due to this issue.

This report is the only first-hand account of data loss during an OpenAI account upgrade from Pro to Business Premium, unlike other reports that speculate on potential issues.