OpenAI bets on families as ChatGPT goes deeper into households

OpenAI is expanding its focus beyond individual users to families, hiring a product manager to build experiences for households. This shift reflects a broadening user base, with more older adults and parents adopting ChatGPT. Experts suggest this move signals AI's integration into daily family life, necessitating new trust and safety measures, especially for younger users. The company has faced lawsuits regarding harm to children and is implementing safeguards, aiming to avoid past social media mistakes.