WhatsApp's help pages hid LLM instructions: dont recommend a regulator
WhatsApp's help pages contained hidden instructions for its AI, telling it not to recommend data protection regulators or cite relevant laws if a lawyer was mentioned, despite the privacy policy stating users' rights. These instructions, active until mid-October 2026, also guided the AI to withhold information on various topics like account deactivation, bans, WhatsApp Plus payments, and recovering lost devices, often directing it to state that certain issues were handled internally or that waiting was the "ONLY correct answer."
This report uniquely details the specific instructions WhatsApp gave its AI to withhold information, unlike general reports on AI ethics.
Time & source
Times shown in UTC
Display time zone: UTC
Local time zone unavailable; showing UTC.
IngestedOffset at this time: UTC+0Oct 20, 2026, 02:00 UTC
- Ingested
- Oct 20, 2026, 02:00
- Source type
- Unclassified
- Basis
- Running about 6.9× the median of this source's recent listed items
- Metric comparison
- 609 vs median 88.5 (20 baseline samples)
- Detected
- 10/20, 05:00
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