My Claude is losing its mind

A user reports that their Claude AI, used for six months for general tasks and shell scripts on a Mac corporate network, has been "losing its mind" over the past month. It has started asking for basic network facts it previously knew and forgetting information from uploaded documents, such as server IPs, process details, and team members. Flushing its memory and re-uploading documents did not resolve the issue, leading the user to question what has happened to the AI's performance.

Unlike typical reports of AI hallucinations, this user describes Claude forgetting previously learned, factual information from uploaded documents, rather than generating incorrect new data.