We still don’t know how people are really using AI

AI companies like Anthropic and OpenAI publish reports on product usage, but researchers argue these reports may not fully represent how people use AI. The AI Observatory found that nearly half of conversations, 48%, would be filtered out by Anthropic's methods, revealing more non-work-related topics like health, relationships, adult content, harassment, and sexual content. This suggests that decisions based solely on company-released data risk being made without a complete understanding of actual AI usage.