Why doesn't a $965B valued company have a working search function!?!??!?!?!?

Seriously, can someone explain why Claude's chat search is still so bad?

I don't mean "search is occasionally imperfect." I mean I want to find a conversation I had about a specific topic, search for words and phrases I know were in it, and Claude simply can't find it.

This is particularly frustrating because I use Claude for substantial ongoing work. Over time, I've had long conversations where we've researched a subject, developed ideas, solved problems, analysed information and built up useful context.

Then, weeks or months later, I want to go back and reuse that knowledge.

But apparently that's too much to ask?

Instead, I'm left starting another conversation and re-explaining or rebuilding the same context from scratch, while knowing there's potentially a huge amount of relevant work sitting somewhere in my own chat history that I can't reliably retrieve.

And I have to ask the slightly cynical question: why isn't this a much bigger priority for Anthropic?

A genuinely good search function would make it far easier for users to reuse knowledge they've already generated with Claude. That potentially means fewer new conversations, fewer repeated questions and less token usage rebuilding context we've already paid to create.

I'm not accusing Anthropic of deliberately making search bad to drive more usage. But I genuinely want to know: what is the technical or product reason this hasn't been fixed?

We're talking about a company valued at roughly $965 billion. Search is not some experimental frontier technology. Gmail, Slack, Notion and countless other products have shown that searching through large volumes of your own historical information is a core part of a useful knowledge product.

For me, the inability to reliably retrieve past work is becoming one of Claude's biggest weaknesses.

Does anyone else have this problem? And has Anthropic actually acknowledged that chat search is inadequate or said anything about improving it?

Because at this point, I'd honestly rather they spent time fixing this than adding another flashy feature I might use once.