I’m 27. OpenAI misread my Taiwan ID issue date as my DOB, deleted my account as “under 13,” then rejected my appeal in ~5 minutes
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A 27-year-old user reported that OpenAI's age verification system misidentified their Taiwan ID issue date (September 5, 2014) as their birth date, leading to their account being deleted for being "under 13." Despite multiple appeals and OpenAI confirming the error in support case 08247354, the user's account remained deleted. A final appeal on August 31 was rejected within five minutes without explanation, prompting the user to seek alternative methods to contact a real person at OpenAI to resolve the issue, referencing appeal C-Y8ukPo2ImOTz.
更新：我剛剛用新帳戶聯繫客服對話請求真人回覆，但他們說明是Teen模式，給了第五次成人驗證，但我始終登入不進去，他們說是我的網路端的問題，我都已經用新手機跟無痕模式來驗證了，結果還是沒有人來解釋為什麼在Support 團隊已經確定是系統錯誤，卻還是收到保留原判決的自動通知信，也沒有說明我帳號的情況。 我真的不知道該怎麼辦，我甚至遇上疑似詐騙的帳號。