Q&A with Brian Chesky on Airbnb's plans for agent-to-agent interactions, why chatbots fail at travel e-commerce, the need for an AI-native OS, and more (Ivan Mehta/TechCrunch)

Brian Chesky, CEO of Airbnb, discussed the company's AI strategy, including its new AI-powered search rolled out in the fall update. He also touched on agent-to-agent interactions, the limitations of chatbots in travel e-commerce, and the necessity for an AI-native operating system. This marks a significant move for Airbnb, which has approached AI development cautiously.

This Q&A with Brian Chesky offers a rare direct insight into Airbnb's AI strategy, unlike typical product announcements, and explains why chatbots fail in travel e-commerce.