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The promotion that travelled through time: an AI-assisted customer-support tragicomedy
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A customer support story, titled "The promotion that travelled through time: an AI-assisted customer-support tragicomedy," details a problem that began with an apparent solution. The narrative involves a May event that customer support had previously ruled out on August 15, specifically because it occurred 51 days before a June offer existed. The story is marked as "To be continued..."