Can you trust Meta’s Muse or OpenAI’s Dots to run your life?

Hayden Field, The Verge's senior AI reporter, discusses the new wave of consumer-friendly AI agents like Meta's Muse and OpenAI's Dots. While 2023 was the "year of deployment" where many agents failed, 2024 and 2025 still saw agents performing poorly. OpenAI's Dots, unlike Meta's offerings, are part of a $100 to $200 monthly subscription tier, indicating a difference in their financial approach to consumer AI.

This report highlights OpenAI's strategy of offering Dots as a paid subscription, unlike Meta's approach, which suggests a different financial model for consumer AI agents.