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On Amazon's earnings call, Andy Jassy says outside AI shopping agents are "still not great, nor more convenient than coming to a retailer directly" (Sebastian Herrera/Fortune)

AI summary

During Amazon's earnings call, CEO Andy Jassy addressed concerns about external AI shopping agents. He stated that these agents are "still not great, nor more convenient than coming to a retailer directly." Jassy reassured investors that they should not be concerned about bots potentially disrupting Amazon's online store or rendering it obsolete.

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PublishedOffset at this time: UTC+0Oct 30, 2026, 00:20 UTC

IngestedOffset at this time: UTC+0Oct 30, 2026, 01:00 UTC

Published
Oct 30, 2026, 00:20
Ingested
Oct 30, 2026, 01:00
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Media
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Press
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Healthy

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Sebastian Herrera / Fortune:

On Amazon's earnings call, Andy Jassy says outside AI shopping agents are “still not great, nor more convenient than coming to a retailer directly” — Amazon Chief Executive Andy Jassy told investors Thursday not to worry about bots invading its online store and rendering it useless.

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