Discussion Hub for new Claude incident: Elevated errors on claude.ai, Claude Code and Claude Cowork on Sep 29, 2026
An incident affecting Claude.ai, Claude desktop and mobile apps, Claude Code, Claude Cowork, and the Claude API has been resolved. Elevated errors occurred from 07:00 PT / 14:00 UTC to 07:59 PT / 14:59 UTC on September 29, 2026. Services have been operating normally since recovery, with the issue officially resolved as of 16:27 UTC on September 29, 2026. Further details are available on status.claude.com.
时间与来源
时间显示为 UTC
显示时区：UTC
本地时区尚不可用，暂时显示 UTC。
发布当时偏移：UTC+02026年9月29日 14:21 UTC
收录当时偏移：UTC+02026年9月30日 08:00 UTC
- 发布
- 2026年9月29日 14:21
- 收录
- 2026年9月30日 08:00
- 来源类型
- 开发者社区
- 档位
- 社区
- 信源状态
- 正常
档位是按信源手工设定的编辑判断，不是逐条打分。
Resolved - The issue affecting Claude.ai, the Claude desktop and mobile apps, Claude Code, Claude Cowork, and the Claude API has been resolved, and services have been operating normally since recovery. Impact occurred from 07:00 PT / 14:00 UTC to 07:59 PT / 14:59 UTC. Sep 29, 16:27 UTC
Update - All services have been operating normally since 14:59 UTC. We are continuing to monitor. Sep 29, 15:30 UTC
Monitoring - Most services have recovered as of 14:59 UTC. Signing in, starting new chats, voice conversations, Claude Code and Cowork sessions, purchases and file uploads are working again. Some messages sent between 14:00 and 14:59 UTC may not have been saved. We are monitoring closely and will post another update within 30 minutes. Sep 29, 15:11 UTC
Update - The errors that began at 14:00 UTC were mitigated at 14:36 UTC, and existing conversations are mostly working again. A second issue is preventing many users from signing in (single sign-on and Sign in with Apple are unavailable), starting new chats, voice conversations and Claude Code or Cowork sessions, making purchases, and uploading files. If you're signed in, please don't sign out. We're working on a fix and will post another update within 30 minutes. Sep 29, 15:00 UTC
Update - We have applied a mitigation and error rates have dropped substantially. Some sign-in attempts, account actions and Claude Code and Cowork sessions are still failing. We are continuing to work on a full fix. Sep 29, 14:41 UTC
Update - We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible. Sep 29, 14:30 UTC
Update - We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Some requests to the Claude API are also returning errors. We will provide an update as soon as possible. Sep 29, 14:28 UTC
Investigating - We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Users may see failed requests, errors loading or sending conversations, or be asked to sign in again; retrying may succeed. We will provide an update as soon as possible. Sep 29, 14:21 UTC
Post flair and post body will be updated as the incident report is updated by Anthropic.
This discussion post will be removed from subreddit highlights one hour after the incident is resolved.
View this incident on status.claude.com