Who can override a voice AI agent?

A user on reddit.com's dev_community is asking about the human element in enterprise voice AI, specifically concerning the ability to override an AI agent during a call. They question whether a human monitor can intervene if an AI agent is going "down the wrong path" without completely taking over the conversation, or if teams are relying solely on the agent to recognize when it needs assistance.

This discussion uniquely focuses on the practical human override mechanisms for enterprise voice AI, unlike typical conversations that center on AI capabilities alone.