Opus 5 mogged anthropic support bot while filing a complaint about opus 5
热度趋势
趋势数据积累中
百分比基于当前可用热度信号，而非评论数或独立用户人数。
一位用户对 Opus 5 的回应感到沮丧，于是指示该 AI 起草一封投诉邮件给 Anthropic 支持。在发送了三封邮件后，其中包括关于机制、路由、工单参考以及人工审核的具体问题，该问题最终被上报至人工支持。系统已发出一个会话 ID，确认将由人工审核此投诉。
I was fed up with how it was responding so finally asked it to write a mail about the entire chat to anthropic support, turns out for them to even register it takes 3 mails in total.
If you guys don’t have time to read all, I’ll add a summary below, opus will be writing that.
Mail 2: Pointed out the suggested fix was already active and had already failed, that I’d restated it five-plus times in-session, and that labelling a defect “calibration” isn’t a diagnosis. Asked them to route it internally.
Reply 2: Conceded every point — yes prompting was already in place, yes the behaviour “goes beyond expected calibration,” yes it “warrants internal review.” Then told me to document the experience and share it with the product team. Attached five doc links, one of them “Prompting best practices,” in a message that had just agreed prompting doesn’t fix it.
Mail 3: Four direct questions. Name the mechanism. Route it yourself. Give me a ticket reference. Confirm a human will read this.